

A Smarter Approach to Medicaid Redetermination
Azara Benefit Screening solutions provide an end-to-end solution designed to reduce churn, improve renewal rates, and ensure continuous coverage. Streamline high-volume renewals, improve engagement, and reduce coverage loss by helping individuals successfully enroll or re-enroll in benefits.

Medicaid Redetermination
is Driving Coverage Loss
The increase in Medicaid redetermination cycles is putting millions at risk of losing coverage—while creating financial and operational strain for health systems. Community Health Centers have lost an average of 23% of their Medicaid patients during redetermination, resulting in approximately $600,000 in lost revenue per health center. Manual workflows, fragmented outreach, and limited visibility make it difficult to keep eligible patients covered.
Efficient, Fast, and Confident Coverage Renewal
"Medicaid Redetermination is really important for our customers' success and being able to help their patients complete that last mile. It's not good enough to refer them to the state Medicaid website. We want to be able to guide them through the process."
- Jeff Brandes
President & CEO, Azara Healthcare
How Azara Benefit Screening Works
Identify At-Risk Individuals
Automated alerts flag individuals who are eligible, due for renewal, or at risk of losing coverage.
Engage Effectively
Multi-channel outreach (text, email, phone) reconnects with hard-to-reach populations and improves response rates.
Enable Digital-First Renewals
Complete applications, upload documents, and e-sign forms anytime, from any device.
Support Staff Efficiency
Streamlined workflows help teams manage high volumes and complex cases efficiently.
Track Performance in Real Time
Integrated reporting provides full visibility into redetermination outcomes.
Proven Outcomes
Approvals
86%+
approval rate on submitted applications
Engagement
40%
engagement rate for redetermination outreach
Acceleration
33%
faster application completion
Contacts
5M+
individuals served
Built for Public Benefit Programs.
Optimized for Medicaid Redetermination.
Medicaid Retention & Revenue Protection
Prevent avoidable coverage loss and reduce uncompensated care.
Operational Efficiency at Scale
Automate high-volume renewal workflows and reduce staff burden.
Improved Patient Outcomes
Keep vulnerable populations continuously covered and connected to care.
Adapt to Evolving Medicaid Policies
Built to support evolving Medicaid policies, including work requirement tracking and compliance.
Manage Public Benefit Screening Within Your Existing Workflows
Leverages existing patient data and reporting
Streamlines workflows across teams
Enables
real-time visibility and performance tracking
Frequently Asked Questions
How can healthcare organizations simplify redetermination for Medicaid?
Healthcare organizations can simplify Medicaid redeterminations by replacing manual, time-consuming workflows with automated solutions that identify patients due for renewal, prioritize outreach, and guide them through the renewal process.
Azara's Benefit Screening solution helps organizations engage patients through text, email, and phone, enable digital document submission and e-signatures, and track outcomes in real time. This reduces administrative burden, improves renewal completion rates, and helps prevent avoidable coverage loss.
What is benefit screening, and how does it help connect patients to available programs?
Benefit screening is the process of evaluating a patient's eligibility for healthcare coverage and public assistance programs based on factors such as income, household size, and other qualifying criteria.
Azara's Benefit Screening solution assists in screening individuals for Medicaid, CHIP, SNAP, WIC, sliding fee programs, and more than 1,000 federal, state, and local assistance programs in as little as 60 seconds. By matching patients with the programs, they qualify for and streamlining enrollment, healthcare organizations can improve access to care, reduce uncompensated care, and help more patients receive the benefits they need.
How does a Medicaid redetermination solution help healthcare organizations reduce coverage loss?
A Medicaid redetermination solution helps healthcare organizations reduce coverage loss by identifying patients at risk of losing coverage before their renewal deadline, automating outreach, simplifying application completion, and tracking renewal progress.
Azara's solution enables patients to complete applications digitally, upload required documentation, and receive multilingual reminders, while giving care teams real-time visibility into redetermination status. This proactive approach helps reduce Medicaid churn, improve coverage retention, and protect both patient access and organizational revenue.
How does Azara's Benefit Screening solution improve efficiency for care teams?
Azara's Benefit Screening solution improves care team efficiency by automating repetitive enrollment and renewal tasks, reducing manual data entry, and integrating with existing workflows.
Care teams can quickly identify eligible patients, complete applications faster, collect documents electronically, and monitor enrollment progress from a single platform. Self-service tools, automated outreach, and real-time reporting allow staff to manage higher patient volumes while spending more time on patients who need personalized support, helping organizations improve productivity without increasing staffing.
Take Control of Benefit Screening
Effectively streamline workflows, improve renewal outcomes,
and reduce coverage loss at scale.
Ready to get started? Contact your Client Success Manager or email solutions@azarahealthcare.com to learn more.
