See you in Boston for the Azara 2024 Annual User Conference April 30 - May 2. > View Details

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Frequently Asked Questions


Do I need a promo code for Early Bird Pricing?
No. Early Bird pricing is already reflected in pricing. Early Bird pricing will be in effect until Friday, March 22nd. 

Are there available Promo Codes? 
We have two group promo codes that can be used for larger groups registering for this event.  Use discount code 2GROUP24 for groups of 2-5 attendees or 6GROUP24 for groups of 6+ attendees. Your group must register together.

Can I register for someone other than myself? 
Yes. If you are registering for someone other than yourself, please select “I am Registering for Other(s)” on the first page of the registration site. On the attendee Information page, please fill in “Organizer - Name” and “Organizer - Email Address” with your information.  Use the information of the person(s) for whom you are registering throughout the the rest of the registration.

Can I register for myself and others during the same registration?
Yes. If you are registering for yourself and other(s), please select “I am Registering for Myself & Other(s)” on the first page of the registration site. Complete the first registration using your information the entire way through. Once you complete your registration, you will be prompted to add additional attendees. You can then fill in the prompts using your colleague’s information and add as many attendees as you’d like. 

Can I add more than one person to the CC email field? 
Yes, if you would like to add more than one email to the cc prompt, please separate the emails with a semicolon and no spaces. 

I made a mistake can I go back and fix it? 
Yes. If you are still in the registration site, you can hit the “Back” button to go to the previous page. If you have completed the registration and noticed a mistake, you can hit the “Modify Registration” button and update the needed fields. 

I want to change my session selection after completing registration. Can I do that? 
Yes. Once you have completed your registration, you will receive a confirmation email with your session selection. You will need your registration number, which is provided in the confirmation email, and your email address in order to modify your registration and update your session selection. You can modify session selection at any time by going to our event website and hitting "Register Now", using the link in the confirmation email, or our mobile app once it becomes available.  

I want to change my registration type and there is a monetary difference, how do I do that? 
If you are making a change that effects the price you were charged, please reach out to directly and the conference team can assist you. 

Conference Logistics

How can I change my breakout session selections?
You can change your session selections at any time using the ‘Modify My Registration’ link found in your conference registration email.  Be sure to copy your Registration Number and use the same email to access your registration details. Click on the ‘Select Agenda’ tab at the top of your screen to make and/or change your session selections then click the ‘Continue’ button at the bottom of the page to confirm you are finished. You will also be able to quickly and easily view your agenda and change your session selections once the conference app is available.  You may edit your session selections up to start of the session.  Note that some sessions have limited seating and a waitlist will be available for those that have reached capacity.

Is there a conference app? What is it used for?
The conference app provided by Aventri enables you to view the conference schedule, session information, maps, speaker and attendee details, and will allow you participate in polling, games and networking activities. Maps of the Westin Seaport and local area are also available in the app along with helpful transportation information. 

What time are pre-conference workshops?
Check-in for pre-conference workshops takes place from 8:00 –10:00 AM on Tuesday, April 30, 2024 in the Ballroom Foyer on the Concourse level (take Lobby escalator located to the right of the hotel registration desk down). Coffee and a light breakfast will be served in the Ballroom Foyer from 8:00 – 9:30 AM. Workshops begin at 10:00 AM and break for lunch (included) from 12:00 – 1:00 PM. Workshops end at 3:00 PM and will be followed by a workshop attendee reception in the Marina Ballroom from 5:00 – 7:00 PM.

When can I check-in for the conference?
If you are not attending pre-conference workshops, you can check-in and pick up your badge beginning at 2:00 PM until 5:00 PM on Tuesday, April 30, 2024 or Wednesday, May 1, 2024 starting at 7:30 AM. The registration desk is located on the Concourse Level, at the bottom of the escalator, in the Ballroom Foyer.

Can I get DRVS support at the conference?
Azara support staff will be available in the Support & Knowledge Center located in the Elm room on the Concourse Level - directly across from the registration desk. See app and signage for drop-in hours, no appointments are necessary.

What is the Wednesday evening event?
Join Azara staff and conference attendees for a DRVS User Celebration on Wednesday, May 1, 2024 from 6:00 – 10:00 PM in the Grand Ballroom.  Hosted food stations, cocktails and beverages will be served. Enjoy live music and dancing with the return of the Soul City band. This event is included as part of your conference registration at no extra charge. We look for
ward to seeing you there for a fun-filled evening! 

Food & Drink

What meals are included with my registration?
Breakfast and lunch will be served during workshops and both days of the conference. Workshop attendees can also enjoy appetizers during the workshop reception on Tuesday evening. Heavy hors d’oeuvres and food stations will be available during the conference celebration on Wednesday evening. Please see the app schedule for mealtimes and locations.

I have dietary restrictions; will I be able to eat the provided meals?
Please share any dietary restrictions or allergy information in the Dietary Restrictions section of your conference registration. The hotel will be made aware of all dietary needs, but make sure to let a server know if you have any additional concerns. There are gluten-free, dairy-free, vegan and other options provided in our food selection.

Looking for coffee or a quick snack? 
There is a Starbucks located in the hotel Lobby to the right of the registration desk. Coffee and snacks will also be provided during break times.  See conference app for more details. 

Hotel & Travel

What time are check-in and check-out?
Hotel check-in is at 3:00 PM.  Check-out is at 12:00 PM.

Is there an airport shuttle to the hotel?
No. Rideshare, taxi, and subway (T)/bus options are available from the airport to Boston's Seaport.

What is the closest T (subway) stop to the hotel?
The closest train stop to the hotel is South Station, which is about a 16 minute walk away. The Silver Line bus can also be used. Closest stop is a 2 minute walk located at Congress St and World Trade Center Ave, Boston, MA.

Where can I park?
Valet parking is available for $54 per night. Self parking is also available in the hotel garage (directly under hotel) for $44/night. There are several other garages a short walk away.

Where can I store my luggage after I check out?
Complimentary luggage storage will be available beginning in the Ballroom Foyer starting at 7:30 AM on May 2.

Can I print a boarding pass?
Boarding passes may be printed at the hotel business center located in the FedEx Business office on the Lobby Level.

Additional hotel FAQs and information can be found on the hotel website: