Azara Healthcare is a leader in the population health management industry. As the Manager of Customer Technical Support, you will play a pivotal role in providing exceptional customer service and assistance to our clients by leading and overseeing the technical support team. Your responsibilities will include managing team leads and individual contributors, leveraging your technical knowledge, particularly in SQL work, to address complex issues and ensure timely and effective resolutions. Your primary focus will be on monitoring the process and skill level within the technical support team, as well as, maintaining Azara’s high level of customer satisfaction.
Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us!
Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.
As the Manager of Customer Technical Support, you will have a significant impact on our customers' experience and satisfaction. Your technical knowledge and leadership skills will be essential in guiding the team to success and ensuring that our customers receive top-tier support. If you are passionate about customer-centricity and possess the technical expertise in SQL, we encourage you to apply and become an integral part of our team.