The Patient
Engagement Handbook
How Automation Improves Outcomes in Value-Based Care
Transition from manual, fragmented outreach to a data-driven engagement strategy that closes care gaps, improves equity, and secures performance in risk-bearing contracts.
Access the eBook:
Rethinking Patient Engagement for Value-Based Care
Across the healthcare landscape, the shift toward value-based care is accelerating, with over 14% of U.S. provider reimbursement now tied to capitated risk models—double the share from just three years ago. For safety-net providers, patient engagement is no longer optional; it is a clinical intervention that directly influences health outcomes and organizational sustainability.
Traditional outreach methods—manual emails, cold calls, and mailed reminders—are no longer enough. These approaches consume precious staff time, miss hard-to-reach patients, and fail to produce the measurable improvements required in a value-based environment. To succeed, organizations need an approach that is automated, integrated, and measurable—freeing staff from repetitive tasks while reaching patients through targeted, mobile-first strategies.

What You’ll Learn in This Guide
- The High Cost of Low Engagement: Understand how manual outreach creates staff overload, diminishing returns, and increased financial risk.
- The Power of Automation: How Azara Patient Outreach (APO) runs in the background to send personalized, timely reminders without staff intervention.
- Real-World ROI and Case Studies: See how organizations achieved a 30.8% increase in cancer screenings and a 16% improvement in well-child visit rates.
- A 3-Step Strategy for Success: A structured, repeatable process to identify gaps, automate outreach, and scale what works using DRVS analytics.
- Maximizing the Point of Care: How to use the Patient Visit Planning (PVP) solution to ensure every patient encounter is proactive and aligned with quality measures.
- Technical Integration: Learn how APO works seamlessly with DRVS and the PVP to provide the full context needed before a patient arrives.
Ready to Map Your Patient Engagement Strategy?
Contact solutions@azarahealthcare to learn how Azara
can empower your organization.
